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Girlicity Agents Portal
- MFA OKTA Trouble
- What if I cannot log into the Arise Portal?
- How do I fill out my W9 form?
- Courtesy Waiver Request Time Converter
- How can I view my INC#’s tickets?
- How do I connect my computer to my modem so that I am hardwired?
- What is Chat Receptionists?
- Class Confirmation Deposit
- Self Employed? No Medical Insurance? We have an alternative for you…
- What is ACD?
- What if I am having trouble using my ASD?
- SOW Termination for Unprofessional Business Practices
- ACD Voice Assessment
- ACD Registration Assistance
- ACD Certification Assistance
- ACD Certification Checklist
- How Can I Set up DUO on My New Phone Or Reset Phone?
- Arise Identity Verification
- Okta Multifactor Authentication (MFA)
- Arise Annual Security Awareness Course
- How do I choose a client?
- What is the Client Qualification Checklist?
- What if I do not want to renew or sign my SOW?
- How can I get a copy of my SOW?
- Protected: Girlicity ID Authorization
- What if I cannot locate my Welcome Email?
- How can I view my Commitment Adherence report?
- How do I change my Arise profile name?
- Facebook Group Usage Terms and Conditions
- How do I pick a client to service and enroll in a class?
- What if I miss the hours drop and there are no hours in Starmatic for me to choose?
- Arise Assessment
- What is a Landline or Hardwired Phone?
- What happens if I receive a Termination?
- Can I use Starmatic to know what I am getting paid?
- How do I join the Private Facebook Groups?
- What is Computer Resolution?
- How do I enroll in Express Invoicing?
- Computer Resolution
- Express Invoicing Enrollment
- Wanting to switch to a new Arise Service Partner (IBO) or leave the Girlicity team?
- Time Away
- How do I see what the client pays?
- What does it mean to have a Certification SOW?
- What does it mean to have a Production SOW?
- Right to Terminate Liability
- Requiring Compliance with Instructions
- Training or Certification
- Services Must Be Rendered Personally
- Continuing Relationship
- Set Hours of Work
- How do I run the Technical Check/PC Scan?
- Doing Work on Certain Premises
- Requiring Worker to Submit Oral or Written Reports
- Payment by Hour, Week, or Month?
- Payment of Business and/or Traveling Expenses
- Furnishing of Tools and Materials
- Investment
- Realization of Profit/Loss
- Working for More than One Firm at a Time
- Making Service Available to the General Public
- How do I change my direct deposit information?
- Right to Discharge
- Trade, occupation, profession, or business
- What is an ASD (Arise Secure Desktop) device?
- Can I service more than 1 client?
- How do I withdraw from or drop a course or what if I don’t pass?
- How do I get in touch with Arise Support?
- Do I have to submit a drug test?
- Servicing and getting paid:
- How do I change my class time?
- Keeping up with Metrics
- Client Systems: AVAYA and Starmatic
- How do I submit my Identity Documents to Girlicity?
- When will I receive my 1099?
- Glossary
- What is my Agent ID?
- I LOVE Girlicity! How do I share my testimony?
- How do I submit a waiver request?
- How do I submit for a vacation or time off?
- What is Express Invoicing and how do I sign up for it?
- How do I dispute an invoice?
- Can I get proof of employment or income from Girlicity?
- How to get every other weekend off?
- Can I terminate my contract (SOW) early with my client?
- How do I withdraw from a course or change course time or just contact enrollment?
- What is an Urgent Service Request?
- What does it mean to Swap Intervals?
- What is unposted servicing?
- How do I change my timezone in Starmatic?
- How do I access my pre-work for class?
- What if I have not heard from my instructor yet?
- How do I check my incident report?
- Which clients allow VOIP?
- How do I become my own Arise Service Partner (IBO)?
- Chat Room Etiquette
- What is Unprofessional Business Practices?
- Can I contact my client directly?
- What is Aux or After Call Work?
- What is RNA or Ring no Answer?
- What is CR or Conversion Ratio?
- What is QA or Quality Assurance?
- What is Talk Time or Average Handle Time (ATT, AHT)
- What is CSAT or Customer Satisfaction?
- What is the Star Program?
- What is the Arise Virtual Gateway (AVG)?
- What is Starmatic?
- How do I choose hours in Starmatic?
- What is the Schedule Distribution Table in Starmatic?
- Why are my hours set at a cap limit in Starmatic?
- Is there a Starmatic mobile App?
- What is an Interval Exception?
- What happens if my internet goes down or the client application goes down or I have technical issues?
- What is Arise Central Operations?
- What happens when I receive an email about an Interval Waiver being processed?
- What is Schedule Adherence?
- What is Commitment Adherence?
- What is Priority Commitment?
- Why is your CA% so important?
- What is Release Ratio?
- What is a Performance Facilitator (PF)?
- What are Performance Enhancement Sessions?
- What is a False No-Show and is my invoice wrong?
- What do I do if there is a Named Storm or Hurricane forecast to hit my area?
- Would you like a Girlicity T-Shirt or other Swag?
- Background Check
- Register for the Girlicity Support Portal
About Girlicity, LLC
Girlicity is 100% responsible, 100% legitimate, and 100% an awesome company. We help place people in a virtual work force for a few of the largest companies in the United States and the world. Our mission is to help as many people as possible find their passion and take control of their work career. It’s our passion!