Tag Archives: remote customer service

Finish the Year Strong: Small Steps to Reach Your Work Goals

31 October

The end of the year is approaching, and it’s a great time to pause, reflect on how far you’ve come, and decide what you want to accomplish before the year ends. Maybe you’ve made progress toward your career goals. Perhaps you’ve faced a few setbacks, struggled to find the right opportunity, or realized that your

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National Cat Day: The Perks and Challenges of Working From Home With Cats

29 October

Happy National Cat Day From Girlicity! October 29 is National Cat Day, and what better way to celebrate than by giving a little extra love to our furry companions? For those of us who work from home, cats can be more than pets. They can be our office buddies, break-time companions, and occasionally, our most

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What Separates Successful Arise Agents From Those Who Struggle?

22 October

Working from home offers flexibility and the opportunity to build an independent business, but success doesn’t happen simply because you have a computer and a quiet place to work. Like any business, it requires preparation, consistency, professionalism, and a willingness to learn. For independent business owners working through the Arise® Virtual Solutions platform, developing the

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More Than a Manager: Why Good Leadership Matters in a Remote Workplace

16 October

Working remotely offers many benefits, including flexibility, independence, and the ability to work from home. But without the everyday interactions of a traditional office, having supportive leadership can make a meaningful difference. In honor of Boss’s Day on October 16, it’s a great opportunity to recognize what effective leadership looks like in a remote work

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Working From Home? 7 Simple Ways to Protect Yourself Online

14 October

Working from home offers flexibility and convenience, but it also comes with responsibilities—especially when it comes to protecting your computer, accounts, and personal information. October is Cybersecurity Awareness Month, making it the perfect time to review the small habits that can help keep you safe online. Whether you’re a seasoned remote professional or just getting

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Happy National Customer Service Week! Celebrating the Heart of Every Customer Experience

05 October

October 5–9, 2026 Every great customer experience has something—or someone—behind it. A friendly voice on the phone. A patient response to a difficult question. Someone who takes the extra moment to listen. Someone who turns a frustrating situation into a positive one. This week, Girlicity is proud to celebrate National Customer Service Week and the

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From Certification to Production: What Happens After You Complete Certification Class?

23 September

You’ve enrolled in a client opportunity, completed the certification process, and made it through certification class. Congratulations! 🎉 But what happens next? For many new work-from-home customer service agents, completing certification can feel like the finish line. In reality, it’s the beginning of your journey with that client. Understanding what happens after certification can help

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Celebrating Hispanic Heritage Month: The Growing Importance of Bilingual Professionals in the Remote Workforce

17 September

Hispanic Heritage Month begins September 15 and runs through October 15, providing an opportunity to recognize the history, culture, achievements, and contributions of Hispanic and Latino communities. It is also a great time to recognize something especially important in today’s workforce: the value of bilingual professionals. As businesses serve increasingly diverse customers, the ability to

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5 Things Every Work-from-Home Customer Service Agent Should Do Before the Holiday Rush

03 September

The holiday season may still feel a few months away, but for work-from-home customer service agents, now is the perfect time to prepare. Once the holiday rush arrives, customer service volume can increase quickly. More customers, longer interactions, tighter schedules, and higher expectations can make the season challenging—even for experienced agents. The good news? A

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Working From Home, Working Toward Success: Celebrating Women in the Remote Workforce

26 August

Every day, women are building careers, starting businesses, supporting families, learning new skills, and creating opportunities for themselves—and an increasingly common part of that story is the ability to work from home. As we recognize Women’s Equality Day on August 26, it’s a great time to celebrate how far women have come in the workplace

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