Log into the portal, click on “online help” which is located on the top right corner or the page. Type in your question or concern. You will be given an opportunity to chat with an admissions specialist during the hours of 10 a.m. to 6:30 p.m. EST M-F.
If you would like to send an email to admissions, you can send it to firstname.lastname@example.org. Please make sure to include your full name, Agent ID number in the email and a signature.
If you are unable to log into the Arise portal, you can also reach a live chat agent during limited live office hours (quickest and easiest way to get an issue resolved). You can check the admissions chat hours and get access here: http://www.ariseworkfromhome.com/office-hours/.